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Frequently asked questions
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Ordering and delivery
What is the delivery time for my order?
Webshop starting 2026
What are the shipping costs for my order?
Webshop starting 2026
Can I also pick up my order?
Webshop starting 2026
Can I have my order delivered gift-wrapped by you?
Webshop starting 2026
Can I have the package sent to a different address than my own?
Webshop starting 2026
Can I also place an order on account?
Webshop starting 2026
Do I need to take a minimum order quantity into account when placing my order?
Webshop starting 2026
Do your products fit through the letterbox?
Unfortunately, none of our products fit through the letterbox.
Payments
What payment methods can I use to complete my order?
Webshop starting 2026
Allergens en dietary information
Do you sell sugar free pepernoot cookies?
Over the past few years, we’ve experimented with this several times. So far, we haven’t been satisfied with the end result, which is why we currently don’t offer any low-sugar or sugar-free pepernoten in our range.
Do you also sell gluten-free and/or lactose-free pepernoot cookies?
As of now, 2025, we don’t sell gluten-free and/or lactose-free pepernoot cookies in the UK. We hope to have these available in the future.